CALL: - +91 72900 21707 or +91 72900 21706
ADDRESS: Aurum Senior & Assisted Living Block H1/10, South City – 2, Gurugram Haryana – 122008, India
Pleasure being at your service
Don’t let daily errands overwhelm you, leave it to us just a call away and eager to serve. From mobile recharge to cab booking, we take care of all the smaller tasks so that nothing comes between you and your routine. Our staff is trained to serve your needs diligently and honestly, while ensuring your privacy.
Mobile Recharge
Get your mobile phone balance recharge with just a call to the concierge desk
Bill Payments
Our concierge team can physically go to deposit the bills on your behalf
Bank Work
Our team is trained in all bank related work cheque deposit, cash withdrawal or passbook update
Personal Purchases
Craving something to eat or need something from the market? Send our team to do it for you
Travel Arrangement
Whether you want to visit a friend of family member or invite them over, our concierge is here to help
Frequently Asked Questions
Concierge support covers appointment scheduling, hospital and clinic transport, personal errands, courier and postal assistance, visitor coordination, and on-request personal services for residents.
The team arranges transport, accompanies residents to specialist appointments when needed, and communicates outcomes back to the family and care team so nothing falls through the gaps.
Yes, within facility guidelines, residents can request procurement of personal items, salon services, tailoring, or other personal needs through the concierge team.
Core concierge functions are available throughout the week. Advance notice for planned appointments or special requests helps the team coordinate more effectively across all days.
For families at a distance, the concierge team acts as a day-to-day coordinator — handling logistics, personal needs, and practical updates so families have a single reliable point of contact.
Share logistical needs and lifestyle preferences during the care assessment so the concierge team can build personalised service routines from day one.