CALL: - +91 72900 21707 or +91 72900 21706
ADDRESS: Aurum Senior & Assisted Living Block H1/10, South City – 2, Gurugram Haryana – 122008, India
Operational Services
Daily chores can take up a big chunk of your time and even longer for the seniors. At Aurum, we take care of all the daily operational requirements of our residents, starting from housekeeping, laundry, facility maintenance, on-premise security and much more; helping our residents make time for things that they love to do.
Housekeeping
Our trained housekeeping staff is briefed to be discreet and quiet in their daily operations, ensuring impeccable levels of hygiene without compromising your privacy or comfort
Laundry
Our in-house professional laundry service is available on call and is trained to handle your clothes with utmost care, including washing, dry cleaning and ironing
Maintenance
Our on-call maintenance team is available at your service 24×7 – whether you want a lightbulb changed or get a doorknob fixed, we will ensure all your requirements are looked after
Security
The entire Aurum complex is monitored 24X7 by our team of trained security officers. With CCTV cameras across the entire complex, the professionals ensure your safety with preparedness for swift action
Transportation
Feel like visiting an old friend or just step out for some retail therapy? Tell us your plans and leave the arrangements to us
Frequently Asked Questions
Operational services cover housekeeping, laundry and linen management, facility maintenance, security monitoring, and waste management — maintaining a clean, safe, and well-managed environment every day.
Rooms are serviced regularly, with frequency adjusted to the resident’s health and hygiene needs. Clinical hygiene standards are maintained for residents with infection risk or post-operative requirements.
The facility operates supervised access protocols, CCTV monitoring in common areas, and trained staff on-site around the clock to ensure resident safety within the premises at all times.
Maintenance requests are logged, prioritised, and resolved without disrupting the resident’s routine. For urgent issues like plumbing or electrical faults, the standard is same-day resolution.
Laundry is collected, cleaned, and returned to each resident’s room on a regular schedule. Staff assist residents who need help sorting or managing personal clothing and linen.
Yes, specific preferences such as fragrance-free cleaning products, custom room arrangements, or particular scheduling requirements can be noted during onboarding and accommodated where possible.